Shipping
Online merchandise ships to addresses in the United States and is fulfilled through Shopify and our production partners. Available shipping methods, charges and estimated delivery dates are shown before payment at checkout. Made-to-order items require production time before shipment.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, address problems or peak seasons.
Returns and damaged items
Because printed merchandise is made specifically for each customer, we do not accept change-of-mind returns or size exchanges. Please review product details and sizing before ordering.
If an item arrives damaged, defective, misprinted or incorrect, contact Cliff’s Café promptly with your order number and clear photos so the fulfillment issue can be reviewed. Do not mail an item to the café without contacting us first. Product-specific terms shown during Shopify checkout also apply.
Privacy
The website collects information you choose to submit, such as pickup order names, phone numbers and special requests, event inquiry contact details and newsletter email addresses. We use it to confirm and fulfill pickup orders, respond to requests, provide requested updates and operate the site. Café pickup requests are stored by the website and KORONA. Payment for café pickup orders is collected at the café. Online merchandise checkout and payment information are processed by Shopify and its payment providers.
We do not sell submitted contact information. Reasonable service, security and legal providers may process data only as needed to operate the site and business.
Website terms
Menu items, merchandise availability, pricing, event details and operating hours may change. Pickup menu prices and modifiers come from KORONA. Pickup requests require café confirmation of availability and pickup time. Cash and card estimates are shown before submission; final totals follow the payment method selected at the register. Shopify checkout provides the controlling availability and transaction details for merchandise at the time of purchase.
Website materials, branding and merchandise artwork belong to their respective owners and may not be reused without permission.
Contact
Questions about a café order, merchandise order, privacy request or return can be directed to Cliff’s Café at (661) 672-3338 or in person at 3408 Mt. Pinos Way, Frazier Park, California 93225.